Cancellation policy
If you want to cancel an order, please send an email to info@futurology.tech with your order number and the reason for cancellation. If we are able to cancel the order before it ships, you will be refunded.
Return: Email info@futurology.tech with:
- Order number
- Reason for return
- Photos and/or videos of the issue (if any)
- Product serial number
The company has a right to cancel orders received, possible Reasons for Cancellation:
- Inaccuracies or errors in product information, pricing, or availability.
- Suspicion of fraudulent activity or unauthorized payment methods.
- Violation of our terms and conditions.
- Any other unforeseen circumstances beyond our control.
In the event of a cancellation, the customer will be notified promptly via email or phone, and any charges applied to the order will be refunded in full to the original payment method.
This policy is in place to ensure the integrity of our platform and to protect both our customers and our business from potential risks.
Important Notes:
- We are not liable for any inconvenience or loss caused by the cancellation of an order.
- Once an order is canceled, it cannot be reinstated, but customers are welcome to place a new order if the product is still available.
For further assistance or questions about this policy, please contact our customer support team info@futurology.tech